Efficient B2B
communication
via WhatsApp & Co.

Reach skilled workers where they are most responsive – with targeted, relevant information directly via WhatsApp & Co. Ideal for professions without PC access and the high-performance alternative to e-mail.

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How does it work?

Our solution enables you to reach your B2B customers directly via WhatsApp & Co. – targeted messages, automated, efficient and ideally suited to the needs of professionals without PC access.
1.
QR-Code / Button / Link

The user simply scans a QR code, which is either displayed on a website or printed on an analogue medium such as a flyer or poster.

2.
WhatsApp opens

A special link opens WhatsApp directly on the user's smartphone. All they have to do is send a start message and the system is fully operational.

3.
Registration completed

Users now have numerous options at their disposal, such as the WhatsApp newsletter, surveys and feedback, product information, a live chat, exclusive offers, competitions and much more.

Request more information about B2B marketing!

1. Access to hard-to-reach target groups

Many professionals, especially those in occupations without a fixed PC workstation, have easier access to WhatsApp & Co. , which means they can be reached faster and more effectively than by email.

2. Higher opening and interaction rates

On average, Messenger messages are opened and read faster than emails, ensuring that important information such as product news or updates are received and noticed promptly.

3. Personalised communication in real time

Targeted messages and personalised content ensure that the specialists feel addressed and receive relevant information directly and without detours – ideal for quick exchanges and for customer retention.

4. Efficient solution for B2B marketing

Compared to conventional communication methods such as email or print, the B2B marketing bot allows for fast and budget-friendly distribution of information, significantly increasing marketing efficiency.

Case Studies

We will be happy to provide you with more information on request.

Sustainability for medium-sized companies

For Baloise Insurance, we have developed a WhatsApp communication service specifically for medium-sized companies. The solution provides information on sustainability topics and shows ways in which organisations can benefit from them. It is an effective, targeted communication that raises awareness of sustainable opportunities among medium-sized companies and provides valuable impetus.

Product samples via WhatsApp

Bepanthen customers can conveniently request product samples via WhatsApp – a service that has actually increased demand in pharmacies. The direct, uncomplicated access to samples boosts customer interest, while the pharmacy business is strengthened as a partner.

Efficient B2B service + marketing

For Liebherr, we used WhatsApp to provide B2B customer service and marketing content directly to hard-to-reach target groups. The solution delivers service and product information efficiently and quickly to the right recipients – ideal for sophisticated B2B communication.

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Max Mustermann
Max MustermannCEO
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Max Mustermann
Max MustermannCEO
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Max Mustermann
Max MustermannCEO
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Why select Memacon
as your partner for
Conversational Experience?

Request a free CXI audit now

Experience since 2018

As an established partner for smart communication solutions, we have been active in the market since 2018. Thanks to our many years of experience, we understand the dynamics and requirements of modern customer communication and focus on future-proof solutions.

Over 140 successfully implemented projects

With more than 140 successful projects, we have extensive expertise and have mastered a wide range of challenges in the area of Customer Communication Intelligence – from analysis to implementation.

Cross-industry expertise

We have developed and successfully implemented strategies for a wide range of industries, from retail and finance to technology and healthcare. This means we can offer you industry-specific best practices and tailored solutions.

Understanding for multinational organisations

We know how multinational organisations think and operate. Our expertise helps you develop communication strategies that are scalable and aligned with international requirements.

Precise implementation and co-operation

At Memacon, we see ourselves not only as a service provider, but also as your strategic partner. We accompany you from the first analysis to the successful implementation and are at your side for long-term optimisation.