High-performance WhatsApp marketing
Optimise the shopping experience with automated updates, personalised offers and shipping confirmations – directly via WhatsApp – close to your customers and always on their preferred channel.








How does it work?
Reach your customers directly via WhatsApp – with targeted messages, automated order updates and personalised offers, with an open rate of 90% and a click-through rate of over 50%.

Unrivalled performance
📚 Traditional marketing vs. WhatsCommerce™
❌ Traditional marketing
Low newsletter open rates
Email marketing is stagnating – many campaigns end up in spam or are ignored.
Low click rates & conversion
Banners and mailings lose attention – offers fizzle out.
High costs for paid ads
Traffic via Meta, Google, etc. is becoming increasingly expensive – with declining margins.
No direct customer access
Marketplaces retain customer data – you lose valuable contacts.
No real customer loyalty
After the purchase, it’s often over – no dialogue, no resale.
✅ Win with WhatsCommerce™
WhatsApp as a direct sales channel
Products, promotions & content directly to customers’ mobile phones – 90%+ open rate.
Interactive product advice & recommendations
More sales through smart chat flows that recognise needs.
Low unsubscribe rates, high relevance
Valuable content = loyal recipients – < 5% churn.
Automated marketing with personality
Newsletters, reminders, shopping cart abandonment – everything automated, but human.
High-converting additional sales
Second, third, fourth orders – through targeted reactivation via chat.
Say goodbye to traditional marketing
JUST TRY IT OUT
With our WhatsCommerce system, your messages end up exactly where they need to be seen: on your customers’ lock screens. WhatsApp achieves open rates of over 90% – no inbox, no spam filter, no obstacles. If you want visibility, you don’t need an algorithm – you need WhatsApp.
Potential applications
WhatsCommerce™ serves as an innovative marketing tool in many situations
Directly on the lock screen
Push instead of pull: WhatsApp messages are read – emails are often not even opened.
Increased sales through newsletters
Products, discounts and recommendations delivered to the right target group at the right time.
Automated and personal at the same time
Whether reminders, upselling or re-engagement – everything runs automatically, but feels like a one-to-one dialogue.
Fewer dropouts, more conversion
Targeted recovery of shopping cart abandoners – with a click instead of an email.
Target group segmentation in chat
Ask about interests, buying behaviour and language – for real relevance in every newsletter.
GDPR compliant
No platform dependency – direct contact with customers, legally compliant and measurable.
Case Studies
We will be happy to provide you with more information on request.
Christmas customer loyalty
For Aldi Suisse, we created a WhatsApp advent calendar that delighted over 30,000 participants every day. Digital doors offered exclusive deals with links to the online shop and POS activations – an effective combination of customer loyalty and sales promotion for the advent season.
Interactive WhatsApp scavenger hunt
In over 120 JUMBO home improvement stores, a QR code directed customers to a WhatsApp chatbot for a digital scavenger hunt. By sending in hidden codes, they were able to collect exclusive discounts and loyalty points – redeemable right at the checkout and full of shopping fun.
Dream Volvo via Facebook Messenger
For more than five years, Volvo has been enabling customers to put together their dream car in a fun way via Facebook Messenger. Users can try out different configurations, customise details in the Volvo configurator and arrange a test drive directly. This turns the vehicle selection process into an interactive experience – conveniently, inspiringly and directly in the chat.
Request more information about WhatsCommerce™!
Personalised communication
Direct contact via WhatsApp and other messaging services allows organisations to address customers individually, strengthening their relevance and loyalty to the brand.
Higher response rate
Messenger services are one of the most popular forms of communication worldwide. Addressing customers via WhatsApp. significantly increases the response rate, as customers prefer to interact where they are already active.
Automated notifications
Automated updates on orders and personalised offers via messenger provide customers with all the important information they need in real time. This eliminates the need to check the order status or new offers yourself, making the shopping experience easier.
Efficient customer care – 24/7
An ecommerce chatbot can answer frequent questions at any time and offer customer service without customers having to rely on business hours. This increases customer satisfaction and relieves the service team.
Why choose Memacon® as your partner for innovative WhatsApp marketing?
Experience since 2018
As an established partner for smart communication solutions, we have been active in the market since 2018. Thanks to our many years of experience, we understand the dynamics and requirements of modern customer communication and focus on future-proof solutions.
Over 140 successfully implemented projects
With more than 140 successful projects, we have extensive expertise and have mastered a wide range of challenges in the area of Customer Communication Intelligence – from analysis to implementation.
Cross-industry expertise
We have developed and successfully implemented strategies for a wide range of industries, from retail and finance to technology and healthcare. This means we can offer you industry-specific best practices and tailored solutions.
Understanding for multinational organisations
We know how multinational organisations think and operate. Our expertise helps you develop communication strategies that are scalable and aligned with international requirements.
Precise implementation and co-operation
At Memacon, we see ourselves not only as a service provider, but also as your strategic partner. We accompany you from the first analysis to the successful implementation and are at your side for long-term optimisation.