Efficient B2B communication via WhatsApp
Reach skilled workers where they are most responsive – with targeted, relevant information directly via WhatsApp. Ideal for professions without PC access and the high-performance alternative to e-mail.








How does it work?
With our solution, you can reach your B2B customers directly via WhatsApp & Co. – with targeted messages, automated, efficient and perfectly tailored to the needs of professionals without PC access.

Unrivalled performance
📚 Traditional B2B communication vs. WhatsBiz™
❌ Traditional B2B communication
Cold contact requests without context
Impersonal cold calls often go unanswered or are ignored.
Lost leads after initial contact
Without smart follow-up, many conversations fizzle out – and with them, opportunities.
Time-consuming lead qualification
It takes numerous follow-up questions to determine whether a contact is even relevant.
Difficulty reaching decision-makers
Emails are overlooked, callbacks are ignored – the hurdles are high.
No measurable impact
Campaigns deliver leads, but no insights into genuine interest.
✅ B2B communication with WhatsBiz™
Dialogue instead of monologue via WhatsApp
Low-threshold communication via the preferred channel – personal, direct, scalable.
Automated lead qualification in real time
The bot filters out irrelevant leads, leaving only the relevant ones for the sales team.
Immediate follow-up via chat
No waiting for emails or callbacks – the conversation continues right away.
Higher response rates than email and phone
WhatsApp reaches decision-makers where they really respond.
Transparent data and measurable results
Clear KPIs and evaluable dialogues for continuous optimisation.
Goodbye to outdated B2B marketing
JUST TRY IT OUT
With our proven WhatsBiz™ system, you can significantly increase your lead quality and closing rates. Smart communication replaces scattered advertising messages and gets your sales team back in the conversation.
Potential applications
WhatsBiz™ serves as an innovative communication tool in many situations
Personal, fast & scalable
1:1 communication via WhatsApp – efficient yet as personal as a face-to-face conversation.
More leads with less effort
Automated lead generation via QR codes, website integrations or social media.
Response time under 5 minutes
Interested parties receive an immediate response – no more waiting for callbacks or emails.
Measurable & transparent
All interactions and conversions are traceable – perfect for reporting and optimisation.
Internationally applicable
Multilingual chatbots also address international B2B contacts automatically and professionally.
CRM connection & workflows
Seamless transfer of qualified leads to sales and marketing tools – without any manual steps in between.
Case Studies
We will be happy to provide you with more information on request.
Sustainability for medium-sized companies
For Baloise Insurance, we have developed a WhatsApp communication service specifically for medium-sized companies. The solution provides information on sustainability topics and shows ways in which organisations can benefit from them. It is an effective, targeted communication that raises awareness of sustainable opportunities among medium-sized companies and provides valuable impetus.
Product samples via WhatsApp
Bepanthen customers can conveniently request product samples via WhatsApp – a service that has actually increased demand in pharmacies. The direct, uncomplicated access to samples boosts customer interest, while the pharmacy business is strengthened as a partner.
Efficient B2B service + marketing
For Liebherr, we used WhatsApp to provide B2B customer service and marketing content directly to hard-to-reach target groups. The solution delivers service and product information efficiently and quickly to the right recipients – ideal for sophisticated B2B communication.
Request more information about WhatsBiz™ now!
Access to hard-to-reach target groups
Many professionals, especially those in occupations without a fixed PC workstation, have easier access to WhatsApp & Co. , which means they can be reached faster and more effectively than by email.
Higher opening and interaction rates
On average, Messenger messages are opened and read faster than emails, ensuring that important information such as product news or updates are received and noticed promptly.
Personalised communication in real time
Targeted messages and personalised content ensure that the specialists feel addressed and receive relevant information directly and without detours – ideal for quick exchanges and for customer retention.
Efficient solution for B2B marketing
Compared to conventional communication methods such as email or print, the B2B marketing bot allows for fast and budget-friendly distribution of information, significantly increasing marketing efficiency.
Why choose Memacon® as your partner for innovative B2B communication?
Experience since 2018
As an established partner for smart communication solutions, we have been active in the market since 2018. Thanks to our many years of experience, we understand the dynamics and requirements of modern customer communication and focus on future-proof solutions.
Over 140 successfully implemented projects
With more than 140 successful projects, we have extensive expertise and have mastered a wide range of challenges in the area of Customer Communication Intelligence – from analysis to implementation.
Cross-industry expertise
We have developed and successfully implemented strategies for a wide range of industries, from retail and finance to technology and healthcare. This means we can offer you industry-specific best practices and tailored solutions.
Understanding for multinational organisations
We know how multinational organisations think and operate. Our expertise helps you develop communication strategies that are scalable and aligned with international requirements.
Precise implementation and co-operation
At Memacon, we see ourselves not only as a service provider, but also as your strategic partner. We accompany you from the first analysis to the successful implementation and are at your side for long-term optimisation.