Five reasons why WhatsApp channels are not compliant with data protection regulations! Imagine reaching your target audience with just one click directly on their smartphone – no email, no advertising, no detours. That’s exactly what WhatsApp channels promise, the relatively new feature from Meta that allows comp

How Liebherr Cranes pioneered WhatsApp for customer service and newsletters back in 2019 Key points of the project Industry: Industrial / B2B Use case type: Real-world implementation Channel: WhatsApp Primary goal: Customer Service & Community Engagement The challenge In the B2B world, especially in highly technical